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AI Automation · Globally

We Build AI That
Works for you.

FA Automation implements practical AI systems that save time, increase sales, and eliminate repetitive work — built for businesses worldwide.

80%
Less admin work
Faster lead response
24/7
Systems running
60%
Better lead quality
40%
Lower cost per interaction
0
Tech knowledge needed
Automotive Dealerships Logistics & Freight Real Estate Professional Services Law Firms Financial Advisory Admin-Heavy Operations Growing SMEs Automotive Dealerships Logistics & Freight Real Estate Professional Services Law Firms Financial Advisory Admin-Heavy Operations Growing SMEs

See It In Action

Live System
Previews.

These aren't mockups — they're working demos of the systems we build. Click any preview to explore a live example of what we'd deploy for your business.

Support & Sales
24/7 AI Chat Support
A chat system that answers questions, qualifies leads, and only passes conversations to your team when a human is genuinely needed.
Marketing
Newsletter & Email Automation
Send the right emails to the right people automatically — newsletters, drip campaigns, and follow-ups without manual effort.
Operations
Connect Your Business Tools
Link your email, CRM, accounting, and calendar so information flows automatically between systems — no manual data entry.
Admin
Automatic Invoice & Document Reading
AI reads your invoices, contracts, and forms and extracts the data automatically — no manual typing into your systems.
Sales & Support
AI Phone Answering
An AI that answers calls, qualifies callers, books appointments, and routes urgent calls — without putting anyone on hold.
Sales
Lead Follow-Up & CRM
Every new enquiry gets logged, scored, and followed up automatically — your team only speaks to people who are ready to buy.

What Can We Automate in Your Business?

Book a free 30-minute discovery call. We'll identify the three highest-impact processes you can automate — no commitment, no technical knowledge required.

We also design and build professional websites — on their own or bundled with automation. See our website packages

01 — Services

What We
Automate.

From lead qualification to document processing — we identify the work that's costing your business the most and replace it with intelligent systems.

01
24/7 AI Chat Support
Support & Sales
A chat system on your website that answers common questions, qualifies new enquiries, and only passes conversations to your team when a human is genuinely needed. Available around the clock, without extra staffing.
↑ Response Speed Learn more →
02
Newsletter & Email Automation
Marketing
Send the right emails to the right people at the right time — automatically. Build subscriber lists, schedule newsletters, and set up drip campaigns that run without you lifting a finger.
↑ Reach & Engagement Learn more →
03
Lead Follow-Up & CRM
Sales
Every new enquiry gets logged, scored, and followed up automatically. Your sales team only sees leads that are ready to buy. Works with HubSpot, Salesforce, Pipedrive, and custom setups.
↑ Pipeline Quality Learn more →
04
AI Assistant for Your Team
Operations
An AI that knows your business — your policies, products, procedures, and FAQs. Staff get instant answers instead of interrupting senior colleagues. Speeds up onboarding and reduces internal back-and-forth significantly.
↑ Staff Efficiency Learn more →
05
Automatic Invoice & Document Reading
Admin
Stop manually typing data from invoices, contracts, and forms into your systems. AI reads the documents, extracts the information, and puts it where it needs to go — accurately and instantly.
↓ Admin Cost Learn more →
06
AI Phone Answering
Sales & Support
An AI that answers your calls, qualifies the caller, books appointments, and routes urgent calls to the right person. Handles high call volumes without extra staff — and never puts a customer on hold.
↓ Call Centre Cost Learn more →
07
Automated Sales Follow-Up
Revenue
Never let a lead go cold again. Automated follow-up sequences reach out at the right moment with the right message — keeping prospects warm and nudging them towards a decision without manual effort from your team.
↑ Revenue Per Lead Learn more →
08
Connect Your Business Tools
Operations
Your email, accounting software, CRM, calendar, and inventory system shouldn't need a person to move data between them. We connect your existing tools so information flows automatically where it needs to go.
↓ Manual Processes Learn more →
09
Automatic Business Reports
Analytics
KPI dashboards, weekly performance summaries, and management reports — generated and sent automatically without anyone compiling spreadsheets. Always up to date, always on time.
↑ Visibility Learn more →
10
Custom Solutions
Enterprise
Complex, bespoke AI systems built around your specific operational context. If it's a process that's costing your business, we can automate it.
Custom Scope
11
Website Design & Development
Digital Presence
Professional, modern websites designed and built by FA Automation — mobile-optimised, fast-loading, and ready to integrate with any of our automation systems. Your digital front door, built to convert.
↑ Online Presence

03 — Industries

Built for
Your Sector.

We understand the specific pressures businesses face across industries and markets. Our solutions are built for your context, wherever you operate.

Dealership
Operations.

Powered by the operational experience of Around About Cars, we understand automotive retail deeply. We build AI systems that increase floor traffic, qualify serious buyers, and reduce admin overhead on your sales team.

Get Automotive AI Plan
WhatsApp Sales Assistant Answers enquiries 24/7, qualifies buyers, and books test drives — without a salesperson.
Lead Qualification Automation Scores inbound leads by financing readiness, intent, and budget — so your team works only warm prospects.
CRM Follow-Up Sequences Automated personalised follow-ups for leads who didn't convert, keeping your pipeline alive.
Quotation & Availability Chatbot Instant vehicle pricing, spec, and stock availability answers via chat or WhatsApp.

Logistics &
Freight.

Logistics businesses face constant customer enquiries, shipment updates, and document processing. We automate communication and internal workflows so your team focuses on operations, not repetitive admin.

Get Logistics AI Plan
Shipment Tracking Bot Automated responses to "Where is my shipment?" via WhatsApp or website chat.
Invoice & Document Processing Extract and capture data from waybills, invoices, and delivery notes automatically.
Customer Communication Automation Proactive ETA updates, delay notifications, and delivery confirmations sent automatically.
Internal Workflow Automation Route allocation, driver briefings, and scheduling notifications without manual coordination.

Real Estate
& Property.

Property businesses handle high enquiry volumes with low conversion rates. AI automation qualifies serious buyers, schedules viewings, and keeps every lead warm — without extra staff.

Get Property AI Plan
Property Enquiry Chatbot Answers questions about listings, availability, pricing, and area information instantly.
Viewing Scheduler AI books property viewings directly into agent calendars based on buyer availability.
Lead Qualification & Scoring Identify serious buyers from casual browsers — pre-qualify by budget, timeline, and intent.
Follow-Up Sequences Automated touchpoints that keep leads warm for months, re-engaging at the right time.

Professional
Services.

Law firms, accountants, consultants, and advisors spend too much time on intake, admin, and repetitive client communication. We automate the work that doesn't require your expertise.

Get Professional AI Plan
Client Intake Automation Intelligent intake forms that gather relevant information before the first meeting.
FAQ & Knowledge Assistant An internal AI that answers common client questions, reducing billable time on repetitive queries.
Document & Proposal Workflows Automate first drafts of standard documents, NDAs, and proposals from structured input.
Appointment Booking & Reminders AI-powered scheduling and automated client reminders that eliminate no-shows.

06 — Pricing

Scoped to
Your Business.

No rigid SaaS tiers. Each engagement is sized for your business, your workflows, and the complexity of what you're automating. Here's how we typically structure it.

Starter

Single Process
Automation

For businesses ready to automate one high-value process — typically lead qualification, WhatsApp automation, or customer support. Ideal first step for SMEs.


  • One core automation workflow
  • Integration with 1–2 existing tools
  • WhatsApp or web chatbot deployment
  • Staff training and handover
  • 30-day post-launch support
Get a Scoping Call

One-time implementation fee + optional monthly maintenance plan. Final cost scoped after discovery session.

Enterprise

Custom AI
Architecture

For larger or more complex organisations needing bespoke AI systems, advanced integrations, custom models, and enterprise-grade implementation.


  • Unlimited workflows and integrations
  • Custom AI model fine-tuning (where applicable)
  • Enterprise system integration (ERP, custom APIs)
  • Dedicated implementation manager
  • SLA-backed monthly support
  • Quarterly strategy sessions
Contact Us Directly

Custom scoping required. Quoted per project based on complexity, volume, and integration depth.

All engagements begin with a free discovery session to understand your business and identify the highest-impact automation opportunities. No obligation. No technical knowledge required.

Web + AI

Website &
Automation Bundles.

Need a professional website too? Bundle your site with AI automation and launch your complete digital presence in one engagement.

Starter Site

Professional
Business Website

A clean, modern website for your business — designed and built by our team, optimised to convert visitors into enquiries. Perfect for businesses that need a professional online presence.


  • Up to 5 custom-designed pages
  • Mobile-responsive, fast-loading design
  • Contact form and enquiry capture
  • Basic SEO and Google indexing setup
  • Domain and hosting setup
  • 30-day post-launch support
Get a Quote

One-time build fee. Bundle with any automation package and save 15% on both.

Growth Digital

Full Digital
Presence + AI

A custom multi-page website paired with full-scale AI automation across your business. Website, chatbot, email, WhatsApp, CRM — everything connected and working together from day one.


  • Custom website (up to 15 pages)
  • E-commerce or booking functionality
  • 3–5 connected AI automation workflows
  • Full CRM integration and lead pipeline
  • WhatsApp, email, and web channel coverage
  • Monthly website and AI maintenance
  • Priority support channel
Contact Us Directly

Custom scoping required. Your complete digital transformation — website, automation, and ongoing support.

Already have a website? We integrate automation into your existing site — no rebuild required.

About

The People
Behind It.

FA Automation is a small, focused team. We're practitioners first — every system we deploy is one we understand completely and stand behind fully.

Ferris Moser — Co-founder, FA Automation

Ferris Moser — Co-founder · Cape Town

Co-founder & Lead AI Engineer

Ferris Moser

AI — Vrije Universiteit Amsterdam Computational Engineering — TU/e Applied Mathematics Automation Systems Systems Architecture Workflow Engineering

Ferris studied Artificial Intelligence at Vrije Universiteit Amsterdam, with a specialisaton in computational engineering at Eindhoven University of Technology. His background spans artificial intelligence, automation systems, computational modelling, and applied mathematics, across both technical and business environments.

Prior to founding FA Automation, he contributed to automation and workflow development at a leading car hire company, and provided AI-focused technical workflow support within European aerospcae environments through ATG Europe. That combination of hands-on operational experience and deep technical knowledge shapes how FA Automation approaches every project.

FA Automation is built around a small team of specialists — each focused on a specific part of the stack, from AI model integration and workflow design to systems architecture and client implementation. The goal is always the same: practical systems that work in your business on day one, not theoretical AI that needs six months to prove itself.

LinkedIn
Co-founder — Operations & Strategy

Ariadne Papatheodorou

Economics — LMU Munich MSc Economics — University of Amsterdam Behavioral Economics Market Design EU Policy & Regulation ESG & Financial Frameworks

Ariadne Papatheodorou is a Greek economist with a bachelor's degree from LMU Munich and an MSc in Economics from the University of Amsterdam. Her research focuses on behavioral economics, market design, and how algorithmic pricing influences consumer behaviour.

Her background spans EU policy, ESG regulation, and financial frameworks, with hands-on experience translating complex data and regulatory requirements into practical, evidence-based decisions. That combination of economic analysis and policy fluency shapes how FA Automation approaches operations, strategy, and its European market presence.

LinkedIn
Ariadne Papatheodorou — Co-founder, FA Automation

Ariadne Papatheodorou — Co-founder · Amsterdam

03 — Global Presence

Our Hubs

Based in South Africa and Europe — delivering our services all around the world.

ZA
Active
Cape Town
South Africa
33.9249° S, 18.4241° E

Click a hub to explore

04 — Why FA Automation

Practical AI.
Not Hype.

FA Automation was built from real business experience. Backed by the operational track record of Around About Cars, we understand what it takes to run a business — the volume, the pressures, the admin burden.

We don't sell AI theory. We implement systems that work on Monday morning.

Let's Discuss Your Business
01
Built for Real Business
We understand local market conditions, communication preferences, and operational realities — wherever your business operates.
02
We Integrate Into Your Systems
No rip-and-replace. We connect AI into your existing CRM, WhatsApp, email, and tools — minimal disruption, maximum impact.
03
ROI is the Metric That Matters
Every project is scoped around operational savings, revenue impact, and staff efficiency — not vanity tech metrics.
04
Ongoing Support & Maintenance
We build the system, then we maintain and improve it monthly. Your AI partner, not a one-time vendor.

07 — FAQ

Common
Questions.

Not sure if AI automation is right for your business? Here's what most business owners ask us first.

We work with SMEs, mid-sized businesses, and growing companies across automotive, logistics, real estate, professional services, and any admin-heavy operation — internationally. If you have repetitive processes that cost you time or money, we can help.

None at all. We handle every technical aspect — architecture, integration, deployment, and maintenance. You simply describe the problem you want solved. Our job is to make the technology invisible.

Yes. We integrate with most major CRMs, WhatsApp Business API, Google Workspace, Microsoft 365, accounting platforms, booking systems, and custom databases. We work with what you have — not what we prefer.

Our Starter tier is specifically designed for SMEs automating a single high-impact process. Smaller businesses often see the highest ROI from AI automation because the efficiency gains are immediately felt by a lean team.

Yes. We design and build professional business websites — and we can bundle them with AI automation for a complete digital presence at a reduced rate. Whether you need a standalone site or a full website-plus-automation package, we handle everything.

A single-workflow automation typically takes 2–4 weeks from discovery to live. Multi-workflow projects take 6–10 weeks. Complex enterprise implementations are scoped individually, but we prioritise fast deployment so you start seeing results quickly.

Yes — and we strongly recommend it. AI systems need monitoring, refinement, and adaptation as your business evolves. Our monthly maintenance plans include system monitoring, improvements, and a direct support channel.

Every deployment includes a test-and-refine phase before going live. We don't hand over a system and disappear. We iterate until it works correctly for your business context. Post-launch, we remain available to adjust as needed.

Absolutely. If you already have a website, we integrate chatbots, lead capture, and automation directly into your existing site. No rebuild required — we work with what you have.

FA Automation was founded on the operational experience of Around About Cars. That background gives us genuine business credibility — we've lived the challenges our clients face. We're an independent AI consultancy that stands on its own, backed by real-world implementation experience.

08 — Contact

Let's Build
Your AI Stack.

Tell us about your business and what's costing you the most time or money. We'll come back with a practical automation plan — no fluff, no obligation.

Cape Town, South Africa — serving businesses globally

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