SA online stores under-spend on email automation by global standards. The cart-abandonment flow that runs on every Shopify store in the US is missing or basic on most SA equivalents. Post-purchase sequences are minimal. Win-back campaigns don't exist. The result: customer-acquisition costs that rise faster than lifetime value. Email automation built specifically for SA e-commerce closes that gap.
What we build
Cart-abandonment flow
Multi-touch sequence over 4-7 days with smart timing, AI-personalised subject lines, and incentive escalation if needed.
Post-purchase sequence
Order confirmation, dispatch, delivery, review-request, replenishment-reminder, cross-sell — sequenced.
Win-back campaigns
Lapsed-buyer re-engagement at 60/120/180 days. Surfaces dormant LTV.
AI-personalised content
Newsletter and promo emails personalised by browse and purchase history. Higher open and click rates.
Browse-abandonment
Visitor browsed without buying — relevant follow-up email or WhatsApp triggered.
Platform integration
Klaviyo, Mailchimp, Brevo, MailerLite, ActiveCampaign — connected to Shopify, Woo, Magento.
What it costs
Implementation. R18,000-R45,000.
How to start
30-min call. Email info@faautosolutions.com or use the contact form.