Body corporate and rental management is volume-driven admin: hundreds of tenant queries per month, levy questions, maintenance issues, AGM packs, year-end reports. The work is mostly low-judgement and high-frequency — exactly where AI delivers leverage. Trustees and managing agents both benefit when routine queries are resolved without staff time.
What we build
Tenant query handling
WhatsApp/web chat answering levy queries, building rules, maintenance status, payment confirmations.
Maintenance ticketing
Tenant reports issue → AI categorises → routes to right contractor → tracks resolution → confirms with tenant.
Levy reminders
Automated monthly levy reminders, payment confirmation, arrears escalation. POPIA-aware.
AGM pack generation
Annual AGM packs auto-compiled from your accounting system, prior minutes, and trustee inputs.
Body corp document AI
Tenant questions about MOI, rules, prior minutes — answered with citations to source.
Vacant-unit marketing
Rental units coming vacant trigger automated marketing flow — listing creation, viewing scheduling, tenant screening.
What it costs
Implementation. R22,000-R65,000 depending on portfolio size, system integration depth, and number of complexes managed.
Property-management system integrations. WeConnect U, Bodicorp, Sage Pastel Body Corporate, custom systems via API.
How to start
30-min call to discuss your portfolio and biggest tenant-query overhead. Email info@faautosolutions.com or use the contact form.