Live Calls
+27 82 374 9021
02:14
Intent
Price enquiry
Status
AI Handling
"...the 2026 Ford Ranger starts from R 589,900 for the base XL model..."
+27 71 882 3304
00:47
Intent
Book appointment
Status
AI Handling
"...I can book you in for Thursday at 10:00 AM. Does that work for you?..."
+27 66 201 7734
03:51
Intent
Complaint — billing
Status
Escalated to human
"...I understand your frustration. I'm connecting you with our billing team right now..."
Live Transcript — +27 82 374 9021
Price Enquiry · Joubert Motors
AI Handling · 02:14
AI
Thank you for calling Joubert Motors, I'm the virtual assistant. How can I help you today?
Caller
Hi, I want to know the price on the new Ranger.
AI
Of course! The 2026 Ford Ranger starts from R 589,900 for the base XL model. Were you looking at petrol or diesel?
Caller
Diesel please, and do you have the double cab?
AI
Yes, the double cab Wildtrak diesel is R 749,900. Would you like to book a test drive, or shall I send you a full spec sheet?
Call Log
| Time | Caller | Intent | Duration | Resolution | Outcome |
|---|---|---|---|---|---|
| 13:58 | +27 84 201 3847 | Service booking | 1m 22s | Resolved | Booking confirmed |
| 13:44 | +27 72 930 5512 | Finance query | 2m 05s | Escalated | Transferred to finance |
| 13:31 | +27 83 445 7721 | Price enquiry | 0m 58s | Resolved | Info sent via SMS |
| 13:19 | +27 61 788 4410 | Test drive booking | 1m 47s | Resolved | Booking confirmed |
| 13:07 | +27 79 123 8830 | Trade-in valuation | 1m 13s | Callback scheduled | Valuation team callback 15:00 |
| 12:54 | +27 82 667 9204 | Parts availability | 0m 44s | Resolved | Parts confirmed in stock |